Service design

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A future vision for Service Apotheek

Service Apotheek

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VR as a tool against polarization

Bubble Games

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The Largest Museum of the Netherlands

Museum Catharijneconvent

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Making legal assistance accessible to all

BrandMR

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A handle on your hospital visit

UMC Utrecht

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Self service border control

Schiphol

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Vind je dag

Tate Londen

Understand your customer at every step in their customer journey

A consumer always uses a product or service in order to achieve a greater goal. Having a fun day out with the family, or getting the right kind of help in hospital. Understanding your customer at every point in their journey, and making sure that your organisation contributes to that journey, is the main goal of service design. Read more about our vision on service design.

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